Manager, D2C & Marketplace
- Location: Portsmouth - New Hampshire
- Working time: Full Time
- Job level: Professionals
- Place of work: Hybrid
- Department: Marketing & Sales
- Start date: 05/20/2026
We at Ravensburger are both a truly global company and a family. As a bunch full of different characters and personalities with heart and a passion for achieving our goals together, we offer a great range of entertainment for children and families. What drives us forward? A shared sense of purpose. Together we are working on creating something meaningful - pure fulfillment for your career!
This is what we need you for
We are
looking for a Manager of Direct-to-Consumer & Marketplaces to lead the
strategy and performance of our ecommerce business.
This role is responsible for the
performance of the DTC website and third-party marketplace channels, including
Walmart Marketplace and Target DVS. The Manager focuses on improving site
conversion, digital merchandising, and the overall customer journey while
ensuring product launches, campaigns, and promotions translate into strong
online sales.
The role works closely with
marketing, CRM, product category, supply chain, finance, and IT teams to align
campaigns, inventory, and merchandising strategies that support ecommerce
performance.
Key Responsibilities
Site Performance & Optimization
- Improve site conversion rate and average order value through digital merchandising and experience improvements
- Optimize site navigation, product discovery, and product page content to help customers find and purchase products more easily
- Identify friction points in the customer journey from landing page through checkout and implement improvements to reduce drop-off
- Use performance data and customer insights to guide site updates, merchandising decisions, and promotional placement
Ecommerce Strategy & Channel Performance
- Lead the strategy and performance of the DTC website and third-party marketplace channels, including Walmart Marketplace and Target DVS
- Develop plans across pricing, assortment, merchandising, and promotions to drive digital sales
- Plan and execute product launches, exclusives, and key promotional moments
- Monitor channel performance and adjust strategies based on sales trends and customer behavior
Marketplace Management
- Oversee the performance of Walmart Marketplace and Target DVS
- Improve marketplace visibility through optimized listings, pricing, assortment, and promotions
- Ensure marketplace product content meets strong standards for imagery, product information, and discoverability
Performance Analysis & Forecasting
- Support performance analysis, strategy development, and budget planning with the Global Performance Marketing Manager to increase visibility and marketing efficiency
- Track key ecommerce metrics including revenue, traffic, conversion rate, AOV, and margin performance
- Lead sales forecasting and promotional planning
- Use analytics and reporting tools to identify trends and guide optimization efforts
Cross-Functional Collaboration
- Partner with marketing, CRM, creative, category, supply chain, finance, customer service, and IT teams to support ecommerce performance
- Align marketing campaigns, product launches, inventory planning, and promotions across channels
- Improve internal processes and workflows that support ecommerce operations
This is what you can score highly with
Qualifications
- 5+ years of experience in ecommerce, DTC, or Marketplaces
- Strong experience improving site performance, conversion, and digital merchandising
- Proven track record growing online revenue through ecommerce optimization
- Experience working with ecommerce platforms, marketplaces, and analytics tools
- Strong analytical and problem-solving skills
- Ability to work cross-functionally in fast-moving organizations
- Clear communicator who can collaborate effectively across teams
Your Benefits
Employee Purchase Program
Get awesome discounts on various products. Sweet deals just for you!
Flexible working hours
With our flexible working time models, you can easily manage your job and your private life. Depending on your role,
Helping Hand
Need support? Our Employee Assistance Program (EAP) offers confidential help for you and your family, from stress management to legal advice. Experts and resources are at your service!
Hybrid Work
Work-life balance is key. Our flexible hybrid work schedule makes it easy to blend work and life seamlessly.
Parental Leave
New parents get 8 weeks paid leave for moms and 4 weeks for dads. Birth, adoption, or placement of a child. Time to bond!
Personal Insurances
Customize your coverage with home, car, pet, travel, legal, jewelry, and identity theft insurance. All-around protection!
Save big on taxes!
With Flexible Spending Accounts (FSA), you can allocate part of your paycheck for medical or dependent care expenses. Enjoy more cash in your pocket and smart savings!
Secure your future
You can defer up to an annual maximum based on current year IRS regulations. If you're 50 or older, you can make a “catch-up” contribution based on allowable IRS regulations.
- Safe Harbor: Get a 100% match on the first 4% of your elective deferral per payroll period with True-up.
- Immediate Vesting: Enjoy 100% immediate vesting from day one.
Stay healthy, stay happy!
Join us and enjoy peace of mind with our comprehensive coverage tailored just for you! You get a top-notch health package with UnitedHealthcare. Medical, dental, vision, and prescriptions are all covered. Plus, 100% in-network preventive care.
Your Days Off
Enjoy up to 25 days of PTO per year. Use them for vacation, sick days, or personal time. Take a break, you deserve it! Plus, enjoy 12 paid holidays each year, aligned with US or Canadian federal holidays.
A collaborative and rewarding environment!
Salary Range- $85,000-$110,000
Your way to Ravensburger
It's always nice to know what to expect. That's why we've summarized for you what to expect during the application process and what the next steps will be. We have also answered some general and frequently asked questions in our FAQs. Feel free to check it out: FAQ Ravensburger
You still have some questions?
Do you still have any questions about your application, the job or anything else? We are happy to answer them.
Brandy Jones
Head of Human Resources
E-Mail: brandy.jones@ravensburger.com
(Help us to keep the process lean and apply via the "Apply Now" button instead of sending an email.)
Equal Opportunity Employment Statement
At Ravensburger North America, we are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We are proud to be an Equal Opportunity Employer, and we welcome applicants of all backgrounds, experiences, and perspectives.
We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws. We believe that diversity enriches our organization and fuels innovation and creativity, enabling us to deliver exceptional products and experiences to our customers.
If you require accommodations during the application or interview process, please contact us directly, and we will work to support your needs.