3PL and CIP Manager – North America

  • Location:  Portsmouth - New Hampshire
  • Working time:  Full Time
  • Job level:  Professionals
  • Place of work: Hybrid
  • Department: Operations
  • Start date: 
What´s your Gamechanger, Eva? The little people matter, great opportunities for advancement, one passion, one family. The caption highlights Eva´s personal values and the collaborative spirit of the workplace.

We at Ravensburger are both a truly global company and a family. As a bunch full of different characters and personalities with heart and a passion for achieving our goals together, we offer a great range of entertainment for children and families. What drives us forward? A shared sense of purpose. Together we are working on creating something meaningful - pure fulfillment for your career!

This is what we need you for

The 3PL and CIP Manager is responsible for managing the company’s outsourced logistics network and driving continuous improvement across U.S. operational processes. The role ensures effective performance of third-party logistics providers while leading initiatives to improve service levels, cost efficiency, and operational processes across transportation, fulfillment, and the order-to-cash cycle.

Functional & Managerial Responsibilities

  • Lead integration of North American Logistics into Global Logistics (organization, processes, systems).
  • Manage 3PL providers including transitions, budgets, VAS, customer compliance, and chargebacks.
  • Drive and track Continuous Improvement Processes (CIP) within 3PL and Order-to-Cash to reduce distribution costs.
  • Benchmark 3PL performance using KPIs, process transparency, and value-stream mapping.
  • Oversee transportation optimization initiatives.
  • Develop and maintain local daily management processes.
  • Lead chargeback prevention and resolution activities.
  • Drive RNA operational excellence projects and cross-functional initiatives.
  • Lead and support logistics and supply chain projects as needed.

Key Performance Indicators (KPIs)

  • Logistics Cost as % of Sales
  • On-Time In-Full (OTIF) Delivery Performance
  • 3PL SLA Compliance Rate
  • Transportation Cost per Shipment
  • Chargeback Rate and Value
  • Continuous Improvement Savings Achieved
  • Inventory Accuracy / Order Accuracy
  • Project Delivery Timeliness

This is what you can score highly with

Competency Levels

Logistics & Supply Chain Expertise: Advanced – Deep understanding of 3PL, transportation, and O2C processes.

Leadership & People Management: Advanced – Proven ability to lead teams and drive accountability.

Operational Excellence / CI: Advanced – Demonstrated success leading Lean/CIP initiatives.

Financial Acumen: Intermediate to Advanced – Budgeting, cost control, and ROI focus.

Stakeholder Management: Advanced – Strong cross-functional and global collaboration skills.

Change Management: Advanced – Experience leading organizational and process change.

Qualifications

  • Bachelor’s degree in Supply Chain, Logistics, Business, or related field (Master’s preferred).
  • 7+ years of experience in logistics or supply chain management.
  • Strong 3PL management and transportation optimization experience.
  • Willingness to travel up to 50%.

Your Benefits

  Employee Purchase Program

Get awesome discounts on various products. Sweet deals just for you!

  Flexible working hours

With our flexible working time models, you can easily manage your job and your private life. Depending on your role, you can also work remotely for up to 40% of your hours,  if your position allows it.

  Helping Hand

Need support? Our Employee Assistance Program (EAP) offers confidential help for you and your family, from stress management to legal advice. Experts and resources are at your service!

  Hybrid Work

Work-life balance is key. Our flexible hybrid work schedule makes it easy to blend work and life seamlessly.

  Parental Leave

New parents get 8 weeks paid leave for moms and 4 weeks for dads. Birth, adoption, or placement of a child. Time to bond!

  Personal Insurances

Customize your coverage with home, car, pet, travel, legal, jewelry, and identity theft insurance. All-around protection!

  Save big on taxes!

With Flexible Spending Accounts (FSA), you can allocate part of your paycheck for medical or dependent care expenses. Enjoy more cash in your pocket and smart savings!

  Secure your future

You can defer up to an annual maximum based on current year IRS regulations. If you're 50 or older, you can make a “catch-up” contribution based on allowable IRS regulations.

  • Safe Harbor: Get a 100% match on the first 4% of your elective deferral per payroll period with True-up.
  • Immediate Vesting: Enjoy 100% immediate vesting from day one.

  Stay healthy, stay happy!

Join us and enjoy peace of mind with our comprehensive coverage tailored just for you! You get a top-notch health package with UnitedHealthcare. Medical, dental, vision, and prescriptions are all covered. Plus, 100% in-network preventive care.

  Your Days Off

Enjoy up to 25 days of PTO per year. Use them for vacation, sick days, or personal time. Take a break, you deserve it! Plus, enjoy 12 paid holidays each year, aligned with US or Canadian federal holidays.

An exciting and collaborate work environment!

Salary Range- $90,000-$110,000 based on experience and qualifications.

Your way to Ravensburger

It's always nice to know what to expect. That's why we've summarized for you what to expect during the application process and what the next steps will be. We have also answered some general and frequently asked questions in our FAQs. Feel free to check it out: FAQ Ravensburger

You still have some questions?

Do you still have any questions about your application, the job or anything else? We are happy to answer them.

Brandy Jones
Head of Human Resources

E-Mail: brandy.jones@ravensburger.com

(Help us to keep the process lean and apply via the "Apply Now" button instead of sending an email.)

 

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Equal Opportunity Employment Statement

At Ravensburger North America, we are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We are proud to be an Equal Opportunity Employer, and we welcome applicants of all backgrounds, experiences, and perspectives.
We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws. We believe that diversity enriches our organization and fuels innovation and creativity, enabling us to deliver exceptional products and experiences to our customers. 

If you require accommodations during the application or interview process, please contact us directly, and we will work to support your needs.

Apply now