Deputy Manager Ticketing (m/w/d)
im Freizeitpark Ravensburger Spieleland & Feriendorf

Location: Meckenbeuren-Liebenau
Working time: Part-time 80%
Job level: Professionals
Place of work: Working on site
Department: Tourism & Leisure
Start date: ab Sofort

We at Ravensburger are both a truly global company and a family. As a bunch full of different characters and personalities with heart and a passion for achieving our goals together, we offer a great range of entertainment for children and families. What drives us forward? A shared sense of purpose. Together we are working on creating something meaningful - pure fulfillment for your career!

This is what we need you for

Schulung, Einarbeitung und Betreuung der Mitarbeiter*innen im Bereich Besucherservice und Ticketing
Ansprechpartner*in für Gäste und Mitarbeiter*innen an der Information
Check-In/Check-out der Feriendorfgäste sowie Bearbeitung von allgemeinen Anfragen zum Feriendorf
Ausgabe der Kassen und Durchführung des Tagesabschlusses
Anlegen und Verwalten von Ticketaktionen im Kassensystem

This is what you can score highly with

Abgeschlossene kaufmännische Ausbildung und idealerweise erste Erfahrungen im Bereich Hotellerie/Tourismus
Erste Erfahrung in der Betreuung von Gästen oder Kunden (z.B. Ticketing, Tourist-Information, Rezeption, o.ä.)
Kommunikationsfähigkeit, Durchsetzungsvermögen, offenes und freundliches Auftreten
Fähigkeit die Mitarbeiter*innen zu begeistern, zu motivieren und zu führen
Zeitliche Flexibilität sowie die Bereitschaft zur Wochenend- und Feiertagsarbeit während der Saison

Your Benefits

Leasing electronic equipment

Once a year in autumn, you can lease electronic devices such as notebooks, smartphones, tablets, printers and other equipment for 24 months for your private use. Through salary sacrifice you can gain an income tax advantage.

Having fun together

We do not just celebrate our successes and the Christmas party once a year, but also come together regularly for after-work parties, game evenings or in small groups together with colleagues.

Pensions advice

Pensions are a complex issue. That's why we offer our employees free advice on pensions and retirement planning from the German Pension Insurance Fund (Deutsche Rentenversicherung). All your questions about pensions as well as statutory and private pension plans can be answered there.

The little ones under control

We will support you and your family in finding a childcare place and by offering employer-financed childcare during the Easter, Pentecost, summer and autumn school breaks in our Ravensburger Spieleland. In addition, we can offer you a daycare place for your children in the case of emergencies.

Time to yourself

In addition to your 30 vacation days, you can take special days off for private occasions such as your wedding, the birth of your child or your company anniversary.

Support association

Our support association enables us to provide financial assistance to our employees in case they find themselves in a sudden emergency or unexpectedly have to bear extraordinary burdens.

Perfectly insured

We offer you a company pension plan and special conditions for occupational disability, accident and health insurance.

Apply now

Your way to Ravensburger

It's always nice to know what to expect. That's why we've summarized for you what to expect during the application process and what the next steps will be here.
We have also answered some general and frequently asked questions in our FAQs. Feel free to check it out: FAQ Ravensburger

You still have some questions?

Do you still have any questions about your application, the job or anything else? I am happy to answer them.

Franziska Marschall
Assistant HR Business Partner & Recruitment Specialist

E-Mail: franziska.marschall@ravensburger.de

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