Praktikant im Kundenservice (m/w/d)
- Location: Ravensburg
- Working time: Full-time
- Job level: Internship
- Place of work: Working on site
- Department: Internship, Marketing & Sales
- Start date: 01.03.2024
We at Ravensburger are both a truly global company and a family. As a bunch full of different characters and personalities with heart and a passion for achieving our goals together, we offer a great range of entertainment for children and families. What drives us forward? A shared sense of purpose. Together we are working on creating something meaningful - pure fulfillment for your career!
This is what we need you for
- Du bist der Herzschlag, wenn es um alle telefonischen, postalischen und digitalen Anfragen zu unseren Produkten geht
- Mit deiner freundlichen und professionellen Art sorgst du für eine positive Kundeninteraktion und stellst sicher, dass ihre Bedürfnisse optimal erfüllt werden
- Mit Engagement widmest du dich der Bearbeitung von Serviceanfragen, Reklamationen oder allgemeinen Informationsanfragen aus dem In- und Ausland
- In der lösungsorientierten Bearbeitung der Vorgänge bist du zu Hause und arbeitest dabei eng mit verschiedenen Fachbereichen zusammen
This is what you can score highly with
- Du bist fit in EDV-Anwendungen wie MS Office, Anwenderprogramme und Internetapplikationen
- Mit deinem selbstbewussten und freundlichen Auftreten fällt dir die Kommunikation mit Kund*innen leicht und macht sogar Spaß
- Englisch und Italienisch beherrschst du nicht nur im Alltag, sondern auch in der schriftlichen Kommunikation sicher
- Du bist zeitlich flexibel und bereit für unterschiedliche Arbeitszeiten.
Your Benefits
Having fun together
We do not just celebrate our successes and the Christmas party once a year, but also come together regularly for after-work parties, game evenings or in small groups together with colleagues.
More in your pocket
In addition to your attractive salary, you will benefit from employer contributions towards employee savings and employee discounts on our products.
Food & Drinks
We take care of your well-being - with free fruit and water dispensers in the office as well as discounted food in our company restaurant at the Ravensburg office.
Your health comes first
Check out our health and wellbeing benefits, such as vaccinations, eye check-ups or (online) sports courses, or get a check-up from our company doctor.
Weitere Facts: Selbstverständlich wird dein Praktikum vergütet – und zwar im Rahmen eines Pflichtpraktikums laut Lehr- bzw. Studienplan mit 1.600 € (brutto) im Monat, bei einem freiwilligen Praktikum über drei Monate und länger mit 1.883 € (brutto) pro Monat.
Your way to Ravensburger
It's always nice to know what to expect. That's why we've summarized for you what to expect during the application process and what the next steps will be here.
We have also answered some general and frequently asked questions in our FAQs. Feel free to check it out: FAQ Ravensburger
You still have some questions?
Do you still have any questions about your application, the job or anything else? I am happy to answer them.
Cornelia Cramer
Human Resources Business Partner
E-Mail: cornelia.cramer@ravensburger.de
(Help us to keep the process lean and apply via the "Apply Now" button instead of sending an email.)
Statement on equal opportunities
Ravensburger is a family-owned company with family values, a strong sense of community and mutual respect. We foster a diverse corporate culture and therefore make sure that we work together in a fair, respectful and tolerant way where there is no place for discrimination.